Unified Communications helps workers increase productivity and collaborate real-time using their choice of tools and applications.
By integrating data, voice and video, business realize lower costs and increased productivity.

Traditional businesses have cabling, management and end-point devices for their data, telephone and video networks.  Having one cabling scheme and one network decreases implementation, maintenance and management costs.
Get your voice-mail in your Inbox or your email on your phone
Have your tele-workers and mobile workers appear to ‘always in the office’
Have phone calls follow you

Unified Communications Extend Your Workspace

Unified communications help companies contend with growing communication complexity and increasingly mobile workers who now work everywhere.

Enable a Unified Workspace

Unified Communications extends the work environment beyond your desktop.
Employees, business partners, and customers now conduct business with a combination of voice, video, data, and mobility applications. They also conduct business across multiple workspaces:

• From their desks
• In conference rooms
• In airports
• In warehouses
• In vehicles
• At home

Without unified communications, disparate voice, video, data, and mobility applications are not as effective as they could be. The result is information overload and misdirected communications that delay decisions, slow down processes, and reduce productivity.

Unified Communications Streamlines Communications

Unified Communications integrates voice, video and data to create a unified workspace that clears communications roadblocks.

• Ensures that information reaches recipients quickly: Through the most appropriate medium, no matter where they may be working or what device they may be using. This results in more efficient decision-making, and cost savings through personal productivity improvements.
• Helps organizations align communications more closely with business processes: By integrating unified communications functionality directly into business processes, companies can transform these processes and build bottom line benefits that are an order of magnitude greater than personal productivity improvements alone.

Be Productive Everywhere

Unified Communications uses the network as a platform for integrating communications with business processes. It drives business productivity and profitability with:

• Instant connections: IP phones, unified clients, soft phones, and mobile unified communications give employees access to services everywhere there is a network connection.
• More effective communications: Tools such as instant messaging, presence, mobility, preference, and unified messaging streamline communications and allow users to choose how, when, and where they can be reached.
• On-demand collaborations: User-controlled audio, Web and video conferencing are integrated into Outlook calendar.  This integration eliminates communication bottlenecks and facilitates collaboration across every workspace.

Integrated Applications for Ease of Use

Migrating to a unified communications system improves competitiveness while providing a substantial return on investment (ROI) and reduced total cost of ownership (TCO.)  Unified Communications uses the pervasive reach of an intelligent network to align communications with business processes. As a result, employees can:

• Access information easily: Your team can connect in many different ways, whether they're at their desks, in conference rooms, airports, warehouses, or in vehicles.
• Reach mobile colleagues and key decision-makers quickly: Being able to see which colleagues are available means that employees can reach the right resource the first time.
• Communicate spontaneously: Communication applications are integrated with collaboration systems to enable point-and-click data, voice, and video conferencing sessions that use advanced collaboration tools like white boards and application sharing, all from a single, Web-based interface.